Terms and Conditions


These terms and conditions govern access to and use of Roomaty services and platforms, whether through the website or mobile applications. All users must comply with the terms and conditions contained on this page to use Roomaty and its services and platforms.

Public Use

All users must commit to ethics and values and refrain from insult and abuse.

Privacy Policy

You understand that through your use of the services, you consent to the collection and use of your data and information, as set forth in the Privacy Policy. You must read it before using or accessing the services.

Non-Registered Users

Non-registered users can only access the publicly available parts of the services and do not enjoy all the privileges of registered members. However, non-registered users are still subject to the Terms & Conditions and Privacy Policy.

Denial of Access

Roomaty has the right to block any user from accessing the website or using its services in general.

Impersonation

Impersonation by name or any other means is not allowed, and Roomaty has the right to take appropriate actions.

Inactive Accounts

Roomaty has the right to remove inactive accounts according to the duration it deems appropriate.

Removal and Blocking of Content and Accounts

Roomaty has the right to block or remove content and accounts for any reason it deems appropriate. In addition, you acknowledge that we have your consent to monitor and block content that we consider inappropriate.

Age

We require our users to be at least 18 years old to access or use any of our platforms and services.

Information

Roomaty has the right to use information entered by users in accordance with the privacy policy.

Email

Roomaty has the right to email users with what it deems appropriate.

Limits of Responsibility

All content on the website is the responsibility of its owners, and Roomaty is not responsible for its content or any damage that may result from this content or the use of any of the site's services.

Governing Law

You agree that the services provided by Roomaty are subject to all applicable regulations in the Kingdom of Saudi Arabia. Any dispute will be before the courts of Saudi Arabia.

Refund and Cancellation Policy

Roomaty credits are available for immediate use upon purchase. Due to the digital nature of the service and immediate usability of credits, all sales are final and non-refundable. We do not offer refunds or cancellations for purchased credits. We advise you to carefully select the appropriate package before completing your purchase. In exceptional cases only (such as technical system errors or duplicate charges), refund requests may be reviewed by our support team. For inquiries or assistance, please contact our support team.

Contact Us

You can contact us using the "Support" link.